FAQ
About the Event
Which Hall are you in?
The show is in Hall 2
What are the Show opening times?
The show will be open 9am – 5pm on Saturday 22nd March and 9am – 4pm on Sunday 23rd March 2025
Will there be food stalls?
Yes, there will be a number of NEC-managed food stalls, and some of our exhibitors will sell packaged food items.
Will I need ID?
We don’t require ID to gain entry to the Show.
Is there a cloakroom?
The NEC has a cloakroom before you enter the Show. Visitors with a VIP Ticket will have access to a VIP Cloakroom in the VIP Lounge.
Do I need to book to see a speaker?
No, our theatres are built into the exhibition hall and therefore free and accessible for all show visitors. The theatres do have limited seating, which will be allocated on a first come, first serve basis.
How are you working to reduce the carbon footprint at the show?
From working with the venue, looking at ourselves and collaborating with exhibitors. But here’s the thing… Visitors’ travel is the biggest carbon emitter of each show. So we need your help. Taking the train instead of driving will reduce the emissions of your journey by around 80%. The NEC is a 5 minute walk from Birmingham International train station or 90 seconds by the free air-rail walk. If you need to drive, car share with friends and reduce your impact by 50%. There’s a great network of cycle and footpaths in the area and bike racks are near the entrance. There are also electric car charging point and more to come in the future…
My question isn’t here
If you still have a question, please email us on [email protected]
Tickets
Can I bring children with me?
Any adult can bring a child under 16 without charge, you can book this ticket when you book your own ticket through See Tickets. Please note children under the age of sixteen need to be supervised at all times.
When will I get my ticket?
Tickets will be sent out a week before the event, bring your ticket along to the Show either printed or on your mobile.
I haven’t received my tickets / I have lost my ticket / I want to amend my booking
The team at See Tickets would be happy to help you with any ticket enquiries here: https://nationalcyclingshow.seetickets.com/customerservice
Getting there
How do I get to the NEC and what facilities are available?
POSTCODE: B40 1NT
What about car parking?
You should park in the NEC car parks. The NEC has additional information on parking, but if you’re travelling by coach please email us. Please be aware the NEC charge for parking. You can book your parking at preferential rates in advance.
What about bike parking?
The NEC are providing additional bike racks for secure bike parking. These will be located outside the main entrance to the atrium and will have NEC security staff close-by. Locks are not provided however so please bring your own.
Hotels
We’ve officially partnered with EventBeds™ by NuBreed Hotels to give this year’s Exhibitors and Attendees access to exclusively discounted hotels at selected properties near to the event.
Save up to 30% and fully flexible rates are available. Due to increasing demand we’d recommend booking soonest through the EventBeds™ booking widget below or you can contact their Concierge Team directly at [email protected] with your requirements. Their office hours are Mon-Fri, 9am – 6pm.
Accessibility
Is the venue accessible?
The NEC aims to be fully user-friendly for visitors with access needs. This is a quick guide to some of their facilities
Will you have a quiet space available?
We will have small area reserved should a visitor need a few moments away from the Show floor – to find out more about this or speak to the team contact [email protected]
Can I bring my pet?
Only support animals are allowed inside the Hall.